Contact information

 

If you have any questions about your order, products, shipping or policies, we’re here to help.

How to reach us

📧 Email: sales@littleparade.co

Customer Support Hours

• Monday to Friday
• 9:00am-6:00pm (SGT)

We aim to respond to all enquiries within 1-2 business days.

Order-Related Enquiries

When contacting us, please include:

• Your order number
• A brief description of your enquiry

This helps us assist you more efficiently.

Important Notes

• Enquiries sent outside of business hours will be responded to on the next business day
• For exchange, refund, or defect requests, please refer to the relevant policies and email us for approval.

Social Media

You may also reach out to us via our official social media channels. Please note that order-related enquiries are best handled via email for record-keeping.

Thank you for shopping with Little Parade Co - We appreciate your support 💛